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SAP Unveils Joule Ubiquitous at Sapphire 2025

29 May 2025

SAP’s artificial intelligence takes a major step forward with the launch of Joule Ubiquitous, presented on May 22, 2025, in Orlando during the Sapphire event.

Joule Ubiquitous expands the scope of SAP’s AI copilot, Joule. It doesn’t just streamline productivity inside applications—it becomes a constant presence, available across platforms, even beyond SAP’s own environment. This new version works proactively, linking data, tools, and users in real time.

What Is Joule Ubiquitous?

Joule Ubiquitous is SAP’s next-generation AI assistant, designed to be embedded across all key business processes and platforms. It builds on the foundation of Joule, SAP’s AI copilot, and takes it a step further. Joule Ubiquitous doesn’t just enhance productivity within SAP apps—it becomes a constant presence across systems, both inside and outside the SAP environment. It works proactively, connecting data, tools, and users in real time to deliver intelligent support wherever it’s needed.

Availability and Rollout

The rollout of Joule Ubiquitous is already underway across key SAP platforms:

  • SAP S/4HANA Cloud
  • SAP SuccessFactors
  • SAP Ariba

Cloud customers in Europe, especially those in the RISE with SAP program, now have access. Additionally, companies in the early adoption program are getting a head start with advanced features, like Joule integration in SAP Datasphere.

Integration and Connectivity

A major strength of Joule Ubiquitous is how seamlessly it connects with:

  • SAP Business Technology Platform
  • Microsoft 365 Copilot
  • SAP Build

This expanded integration boosts system connectivity, simplifies task automation, and supports AI-powered app development.

Real Business Use Cases

Joule Ubiquitous adds value across multiple business areas:

  • Task automation in finance, procurement, and HR.
  • Real-time data analysis using SAP Knowledge Graph, with visual, structured responses.
  • Proactive support through SAP WalkMe, identifying user needs without manual commands.
  • Talent management, with practical recommendations from the People Intelligence Dashboard.
  • Financial process optimization, automatically spotting and fixing inconsistencies.
  • Multi-agent collaboration, with a network of autonomous AI agents running across different modules.

Diferencias clave: Joule vs. Joule Ubiquitous     

Feature

Joule

Joule Ubiquitous

Main Function 

AI copilot for productivity

Always-on assistant for full business operations

Scope

SAP applications

Multi-platform, with external integration

Interaction Style

Reactive

Proactive, based on user behavior

Joule Ubiquitous isn’t just an upgrade—it’s SAP’s bold move toward AI that’s fully integrated and useful in day-to-day business. By connecting its core platforms to smart agents, SAP turns its ecosystem into something faster, more connected, and user focused. For companies already in the cloud, this means more automation and better decision-making. For those transitioning to cloud, Joule Ubiquitous is the difference between just going digital—and truly modernizing.

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