We are looking for an experienced SAP RISE Basis Consultant on behalf of our client. This role is responsible for acting as the internal technical owner of the SAP RISE Private Cloud landscape. Working closely with key stakeholders, the successful candidate will ensure the technical stability, performance, availability, and security of the SAP environment.

The SAP RISE Basis Consultant will manage the technical relationship with SAP for the RISE contract, oversee Disaster Recovery testing, and ensure the landscape operates in compliance with technical and business continuity standards.

Place in the Organization

• Reports to: SAP CoE Manager / General Manager IT & Business Transformation
• Department: SAP Center of Excellence (CoE)
• Domain: SAP Technical Infrastructure
• Type of contract: Perm (UoP)/ full- time)
• Client- Global, well-established end- user

Key Responsibilities

Objectives

• Act as the internal technical owner of the SAP RISE Private Cloud landscape.
• Ensure the technical stability, performance, and availability of the SAP environment in line with agreed SLAs.
• Manage the technical aspects of the SAP RISE contract in close collaboration with relevant stakeholders.
• Ensure Disaster Recovery processes are maintained, tested, and documented.
• Support system performance and availability monitoring through Cloud ALM and related tooling.
• Identify technical risks, performance bottlenecks, and infrastructure improvement opportunities.
• Support technical change management, system refreshes, and SAP upgrade activities.
• Ensure alignment between the technical SAP landscape and business continuity requirements.

Communication

• Communicate with IT teams, SAP, and business stakeholders regarding technical landscape status, incidents, and planned activities.
• Explain technical issues, infrastructure changes, and SAP RISE contract matters clearly to both technical and non-technical audiences.
• Act as the technical liaison with SAP for RISE Private Cloud operational matters.
• Provide technical documentation, runbooks, and incident reports as required.
• Support communication during system incidents, change activities, upgrades, and Disaster Recovery exercises.

Authority

• Advise on SAP RISE infrastructure changes, system configuration, and technical improvement requirements.
• Escalate critical technical incidents, performance issues, and contract-related risks to appropriate stakeholders.
• Recommend priorities for technical enhancements, security patching, and system optimisation.
• Influence technical change management decisions within agreed governance frameworks.
• Validate technical readiness of system changes prior to production deployment.

Responsibilities

• Own the technical administration, monitoring, and support of the SAP RISE Private Cloud landscape.
• Manage the SAP RISE contract for Private Cloud deployment in collaboration with relevant stakeholders.
• Coordinate and execute Disaster Recovery testing and ensure documentation remains up to date.
• Monitor system performance and availability using SAP Cloud ALM and related tools.Coordinate SAP technical change activities, including system refreshes, upgrades, and patching.
• Support technical incident management, root cause analysis, and long-term resolution of infrastructure issues.
• Prepare and maintain technical documentation, runbooks, and landscape architecture artefacts.
• Support JIRA Service Management processes for service requests and incident tracking.
• Train and support SAP CoE team members on technical landscape topics where required.

Skills & Experience

General Requirements

• 4+ years of experience with SAP S/4HANA in a RISE deployment model and associated SAP modules.
• Experience supporting and improving existing SAP S/4HANA landscapes.
• Relevant SAP S/4HANA certification(s).
• Experience working with SAP Activate Methodology.
• Previous experience within a discrete manufacturing environment (low-volume, high-margin) would be advantageous.
• Experience with SAP ecosystem tools such as Cloud ALM, Signavio, LeanIX, and WalkMe.
• Experience with JIRA Service Management is desirable.
• Excellent communication skills, with experience engaging directly with Key Users and Business Process Owners.
• Fluent English communication skills, both written and verbal.
• Willingness to travel across Europe on an as-needed basis.

Specific Requirements: SAP RISE Basis Consultant

• 5+ years of SAP Basis administration experience within complex production environments.
• Proven experience managing SAP RISE Private Cloud operations and contracts.
• Experience leading Disaster Recovery testing and business continuity planning for SAP environments.
• Strong understanding of SAP system performance and availability management.
• Hands-on SAP Cloud ALM experience for technical monitoring and operations.
• JIRA Service Management experience would be highly advantageous.
• SAP Basis Certification or relevant SAP Technical Associate Certification would be highly desirable.

Competencies

• Strategic mindset with the ability to align technical decisions to business objectives.
• Strong analytical and structured problem-solving capabilities.
• Ability to balance detailed analysis with a broader organisational perspective.
• Excellent attention to detail and proactive approach to issue resolution.
• Strong stakeholder management skills and the ability to build effective relationships across international teams and external partners.
• Exceptional collaboration, influencing, and communication skills.
• Up-to-date knowledge of emerging technologies, including AI, and the ability to guide others on their practical application.
• Strong customer and end-user focus.