Job offer - 5342 Senior SAP Customer Experience (CX / C4C) Consultant
Senior SAP Customer Experience (CX / C4C) Consultant
Michael Page
Information
- Spain - Barcelona
- Hybrid
- Posted On: 8/24/2026
- Barcelona
- Time of España
- Availability to travel is not required
- Years of experience required: 5
Languages
Required:
English level
high
SAP knowledge areas
Required:
CX - Customer Experience
Contract type & wage
- Staff - to negotiate
Position description
- Barcelona - Hybrid model
- Senior SAP Customer Experience (CX / C4C) Consultant
¿Dónde vas a trabajar?
Our client is a leading international technology and consulting company with a strong focus on innovation, digital transformation, and modern enterprise solutions. As part of its continued growth, the company is expanding its SAP Customer Experience practice in Spain to support a growing portfolio of international SAP transformation projects.
Descripción
Reporting to the SAP Customer Experience leadership team, the selected candidate will be responsible for:
- Leading SAP Customer Experience implementation and transformation projects.
- Facilitating workshops, discovery sessions, and business process assessments with clients.
- Gathering business requirements and translating them into scalable SAP CX solutions.
- Designing and optimizing end-to-end sales and customer service processes.
- Configuring and implementing SAP Sales Cloud and SAP Service Cloud solutions.
- Supporting integration scenarios between SAP and third-party applications.
- Collaborating with project managers, architects, developers, and business stakeholders.
- Acting as a trusted advisor throughout the customer transformation journey.
- Supporting presales activities, solution demonstrations, and proposal development.
- Mentoring junior consultants and contributing to the growth of the SAP CX practice.
- Ensuring project delivery quality, client satisfaction, and business value realization.
¿A quién buscamos (H/M/D)?
The successful candidate should meet the following requirements:
- Bachelor's degree in Information Technology, Engineering, Business Administration, or a related field.
- Minimum of 5 years of experience in SAP Customer Experience, SAP CRM, or related consulting roles.
- Proven experience delivering multiple end-to-end SAP CX implementation projects.
- Strong hands-on experience with:
- SAP Sales Cloud
- SAP Sales Cloud Version 2
- SAP Service Cloud and/or SAP Service Cloud Version 2
- Deep understanding of:
- Lead-to-Cash processes
- Opportunity Management
- Account & Contact Management
- Customer Service Management
- Sales Automation
- Customer Engagement processes
- Strong consulting, communication, and stakeholder management skills.
- Experience working in international project environments.
- Fluent English, both written and spoken.
¿Cuáles son tus beneficios?
- Participation in international SAP transformation projects.
- Flexible hybrid working model and remote work options.
- Private health insurance.
- Continuous learning and SAP certification opportunities.
- Long-term career development within a growing international SAP organization.
- Collaborative and people-oriented company culture.
- Regular team-building and social activities.
- 24 days of annual leave.
- Opportunity to work from Barcelona, Madrid, or Palma de Mallorca.